{"xsrfToken":"9c5d0c0e56b608f57a082fbd0d9b1e1a6f5d4f39_lout","branding":{"id":"7","key":"solcs","name":"Solsta","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#db970d","headerLinkHoverBGColor":"#db970d","headerBadgeColor":"#db970d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/388e27df-01ad-4e2a-be89-34b8dc2c507e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWUxZWU3Ny1lOWY4LTQ2OTktYWQ5NC1jMjNiYWQwY2QwMmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4OGUyN2RmLTAxYWQtNGUyYS1iZTg5LTM0YjhkYzJjNTA3ZSI6WyJyZWFkIl19LCJleHAiOjE2OTU3NTE1MTksIm5iZiI6MTY5NTc1MDkxOX0.G31-peM5glKYNn4H3m4GiHBW6BbFdwlFby0fWlnT6qk&client=99e1ee77-e9f8-4699-ad94-c23bad0cd02a&mode=fit","logoId":"388e27df-01ad-4e2a-be89-34b8dc2c507e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Solid State Networks Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome to Solid State Networks Customer Support","userInitialAnnouncementMessageWiki":"<p>For all information and queries regarding DIRECT DLM OR DIRECT GVR Please <a href=\"https://solidstatenetworks.jira.com/servicedesk/customer/user/login?destination=portals\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Log In Here</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Solid State Networks Help Center","sharedPortalName":"Help Center","announcementHeader":"Welcome to Solid State Networks Customer Support","announcementMessage":"For all information and queries regarding DIRECT DLM OR DIRECT GVR Please [Log In Here|https://solidstatenetworks.jira.com/servicedesk/customer/user/login?destination=portals]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#820505","helpCenterTitleColor":"#820505","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6cf9b8d3-4d94-406f-a2f3-132a24c7bb89/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWUxZWU3Ny1lOWY4LTQ2OTktYWQ5NC1jMjNiYWQwY2QwMmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZjZjliOGQzLTRkOTQtNDA2Zi1hMmYzLTEzMmEyNGM3YmI4OSI6WyJyZWFkIl19LCJleHAiOjE2OTU3NTE1MTksIm5iZiI6MTY5NTc1MDkxOX0.--6hRQNlKJ4LXmc7W3xahp1uRBUJcC4KqBp0pvg-50k&client=99e1ee77-e9f8-4699-ad94-c23bad0cd02a&height=300&mode=fit","bannerMediaApiFileId":"6cf9b8d3-4d94-406f-a2f3-132a24c7bb89","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"solcs","projectId":13826,"serviceDeskId":7,"name":"Solsta","description":"<p>Welcome! You can raise a request for Solsta assistance using the options provided. To request access to Solsta please visit <a href=\"https://solsta.io\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://solsta.io</a></p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":true,"reqTypes":[{"id":"53","name":"Invite My Co-Workers","descriptionHtml":"<p>When requesting access for additional users, please provide each user's email address.</p>","callToAction":"Invite My Co-Workers","introHtml":"<p>Use this form to request Portal and KB access for additional users.</p>","icon":14603,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14603","groups":[16],"key":""},{"id":"57","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":14635,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14635","groups":[14],"key":""},{"id":"59","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":14631,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14631","groups":[14],"key":""},{"id":"60","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":14621,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14621","groups":[14],"key":""},{"id":"61","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":14625,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14625","groups":[14],"key":""},{"id":"55","name":"Technical support","descriptionHtml":"<p>Please provide a list of steps to reproduce your issue. Also, attach log files to your ticket whenever you can.</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":14606,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14606","groups":[14],"key":""},{"id":"58","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":14613,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14613","groups":[],"key":""},{"id":"54","name":"Evaluations and SDK","descriptionHtml":"","callToAction":"Evaluations and SDK","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":14627,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14627","groups":[],"key":""},{"id":"56","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":14622,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14622","groups":[],"key":""},{"id":"62","name":"Request Solsta Beta","descriptionHtml":"","callToAction":"Request Solsta Beta","introHtml":"<p>Request Solsta Beta for your Company</p>","icon":14643,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14643","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"Get Solsta"},{"id":14,"name":"Solsta Support"}],"orderMapping":{"14":[55,57,59,60,61],"16":[53],"15":[56]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"da74741e-bdb5-3706-a8c0-8db5b9087ae3","appLinkName":"System Confluence","appLinkUrl":"https://solidstatenetworks.jira.com/wiki","spaceKey":"SOL","spaceName":"Solsta","spaceUrl":"https://solidstatenetworks.jira.com/wiki/spaces/SOL","isServer":false},"labels":[],"projectKey":"SOLCS","serviceDeskId":7,"kbLinkDomainURLs":["https://solidstatenetworks.jira.com"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SOLCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"kbPage":{"id":2480865291,"title":"Solsta Desktop Client Release Notes version 1.0.6.16","url":"https://solidstatenetworks.jira.com/rest/servicedesk/knowledgebase/latest/articles/view/2480865291","space":{"key":"SOL","name":"Solsta","id":2223112196},"serviceDeskIds":[7],"appLinkId":"da74741e-bdb5-3706-a8c0-8db5b9087ae3","idInString":"2480865291","projects":[{"projectId":13826,"serviceDeskId":7,"portalId":7}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=solidstatenetworks","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"9c5d0c0e56b608f57a082fbd0d9b1e1a6f5d4f39_lout","baseUrl":"https://solidstatenetworks.jira.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://solidstatenetworks.jira.com","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"99e1ee77-e9f8-4699-ad94-c23bad0cd02a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}