{"xsrfToken":"09157a9ac28aa294bfc27e9af2c1e54be8b1bfcc_lout","branding":{"id":"7","key":"solcs","name":"Solsta","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#db970d","headerLinkHoverBGColor":"#db970d","headerBadgeColor":"#db970d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/388e27df-01ad-4e2a-be89-34b8dc2c507e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWUxZWU3Ny1lOWY4LTQ2OTktYWQ5NC1jMjNiYWQwY2QwMmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4OGUyN2RmLTAxYWQtNGUyYS1iZTg5LTM0YjhkYzJjNTA3ZSI6WyJyZWFkIl19LCJleHAiOjE2OTU3NTUxMDAsIm5iZiI6MTY5NTc1NDUwMH0.5bK3XNFdk13AZ9-uTGmR7-w_jOk9H_DahEt51fftU4Y&client=99e1ee77-e9f8-4699-ad94-c23bad0cd02a&mode=fit","logoId":"388e27df-01ad-4e2a-be89-34b8dc2c507e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Solid State Networks Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome to Solid State Networks Customer Support","userInitialAnnouncementMessageWiki":"<p>For all information and queries regarding DIRECT DLM OR DIRECT GVR Please <a href=\"https://solidstatenetworks.jira.com/servicedesk/customer/user/login?destination=portals\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Log In Here</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Solid State Networks Help Center","sharedPortalName":"Help Center","announcementHeader":"Welcome to Solid State Networks Customer Support","announcementMessage":"For all information and queries regarding DIRECT DLM OR DIRECT GVR Please [Log In Here|https://solidstatenetworks.jira.com/servicedesk/customer/user/login?destination=portals]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#820505","helpCenterTitleColor":"#820505","bannerMediaApiUrl":"https://api.media.atlassian.com/file/6cf9b8d3-4d94-406f-a2f3-132a24c7bb89/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5OWUxZWU3Ny1lOWY4LTQ2OTktYWQ5NC1jMjNiYWQwY2QwMmEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZjZjliOGQzLTRkOTQtNDA2Zi1hMmYzLTEzMmEyNGM3YmI4OSI6WyJyZWFkIl19LCJleHAiOjE2OTU3NTUxMDAsIm5iZiI6MTY5NTc1NDUwMH0.KsnPv281ZyYf41UTOEOt7tkoLZCXhjLPyUqjbk58dR4&client=99e1ee77-e9f8-4699-ad94-c23bad0cd02a&height=300&mode=fit","bannerMediaApiFileId":"6cf9b8d3-4d94-406f-a2f3-132a24c7bb89","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"solcs","projectId":13826,"serviceDeskId":7,"name":"Solsta","description":"<p>Welcome! You can raise a request for Solsta assistance using the options provided. To request access to Solsta please visit <a href=\"https://solsta.io\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://solsta.io</a></p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":true,"reqTypes":[{"id":"53","name":"Invite My Co-Workers","descriptionHtml":"<p>When requesting access for additional users, please provide each user's email address.</p>","callToAction":"Invite My Co-Workers","introHtml":"<p>Use this form to request Portal and KB access for additional users.</p>","icon":14603,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14603","groups":[16],"key":""},{"id":"57","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":14635,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14635","groups":[14],"key":""},{"id":"59","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":14631,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14631","groups":[14],"key":""},{"id":"60","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":14621,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14621","groups":[14],"key":""},{"id":"61","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":14625,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14625","groups":[14],"key":""},{"id":"55","name":"Technical support","descriptionHtml":"<p>Please provide a list of steps to reproduce your issue. Also, attach log files to your ticket whenever you can.</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":14606,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14606","groups":[14],"key":""},{"id":"58","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":14613,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14613","groups":[],"key":""},{"id":"54","name":"Evaluations and SDK","descriptionHtml":"","callToAction":"Evaluations and SDK","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":14627,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14627","groups":[],"key":""},{"id":"56","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":14622,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14622","groups":[],"key":""},{"id":"62","name":"Request Solsta Beta","descriptionHtml":"","callToAction":"Request Solsta Beta","introHtml":"<p>Request Solsta Beta for your Company</p>","icon":14643,"iconUrl":"https://solidstatenetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14643","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"Get Solsta"},{"id":14,"name":"Solsta Support"}],"orderMapping":{"14":[55,57,59,60,61],"16":[53],"15":[56]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"da74741e-bdb5-3706-a8c0-8db5b9087ae3","appLinkName":"System Confluence","appLinkUrl":"https://solidstatenetworks.jira.com/wiki","spaceKey":"SOL","spaceName":"Solsta","spaceUrl":"https://solidstatenetworks.jira.com/wiki/spaces/SOL","isServer":false},"labels":[],"projectKey":"SOLCS","serviceDeskId":7,"kbLinkDomainURLs":["https://solidstatenetworks.jira.com"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SOLCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://solidstatenetworks.jira.com/wiki","kbLinkDomainURLs":["https://solidstatenetworks.jira.com"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/7?xdm_e=https%3A%2F%2Fsolidstatenetworks.jira.com&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJhOGM5NDU2OWRkMzlmOGQ3ZWVmYzFjMThlNmRjN2Y4YWZjNmFiNzkxNDJmYmU0MjQyMjhlZDk1ZTU1MDhjMjcxIiwiaXNzIjoic29saWRzdGF0ZW5ldHdvcmtzLmppcmEuY29tIiwiY29udGV4dCI6e30sImV4cCI6MTY5NTc1NTQwMCwiaWF0IjoxNjk1NzU0NTAwfQ.rwzYOUwRi_DCZxRpK9nwJozujhco3Y2No6erkhHr3g8\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6InNvbGlkc3RhdGVuZXR3b3Jrcy5qaXJhLmNvbSIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlNPTENTIiwiaWQiOiIxMzgyNiJ9fX0sImV4cCI6MTY5NTc1NTQwMCwiaWF0IjoxNjk1NzU0NTAwfQ.-ljDZdjG0wHqsnZbsa8uLNYnyNkm1N40MjdPRdPFFC4\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SOLCS\\\",\\\"id\\\":\\\"13826\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SOLCS\\\",\\\"project.id\\\":\\\"13826\\\",\\\"servicedesk.serviceDeskId\\\":\\\"7\\\"}\",\n \"timeZone\":\"America/Phoenix\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://solidstatenetworks.jira.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}